DataOps Tribal Vocational Rehabilitation Module
with all new annual reporting

TVR Description Module Features Consumer Application Areas of Coverage Consumer Program Areas of Coverage Reporting TVR Advantages Pricing Online TVR Quote Generator Training Support

Capitalizing on the tools you already own and know!

Tribal Vocational Rehabilitation Module Description
TVR is an information system custom built to support the Rehabilitation Act’s Section 121 programs. With input from Vocational Rehabilitation managers across the nation, the current version has redesigned consumer progress tracking, expanded application interfaces, and annual reporting.

As shown in the figure to the right, the Tribal Vocational Rehabilitation Module^TM (TVR^TM) along with the DataOps Core^TM, works within Microsoft Excel. This allows the TVR to easily capture, accurately report, and readily share information with others. In addition, your staff will be productive sooner and your system will be modular and expandable to meet future data and reporting requirements.

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Module Features

Consumer Application Areas of Coverage

• Disability
• Program Eligibility
• Employment History
• Education History
• Family Info
• Services
• Legal
• Military
• Health History
• Public Assistance

Consumer Program Areas of Coverage

• Consumer Progress
  Maintains information about current consumer progress in program. Maps to annual reporting sections.
  
• Consumer Financial
  Allows user to record a consumer’s household income and expenses.
  
• Individual Plan for Employment (IPE)
  Allows user to record plan objectives, consumer and program obligations and budget for each objective.
  
• Program Expenses
  Allows user to record expenses applied to consumer’s plan.
  
• Case Notes
  Allows user to record brief contact information.

Reporting

• Annual Reporting
  Report maps to annual report sections 5, 6, 8 and 9.
  
• Program Expenses
  Report allows user to select individual or total expense results for a given date range.
  
• Consumer Financial
  Reports allows user to select financial records for a single period or multiple periods with a details option.
  
• Case Status
  Report allows user to select either individual or all consumer format showing progress in program.
  
• Application/Case Notes/IPE
  Reports allow user to reproduce contents of a consumer’s case file.

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TVR Advantages

Product Design

The product was designed specifically for Section 121 programs and with input from vocational rehabilitation managers across the nation.

Reporting Design

The current version of the TVR has been redesigned specifically to support data collection for annual reporting. With the TVR database, sections 5, 6, 8 and 9 of the annual report are completed with the push of a button.

An Understanding Partner

DataOps plans for a partnership with its customers for today and tomorrow. For today we provide telephone, Email and Internet based training and technical support. For tomorrow we will modify and deal with your changing Section 121 data and reporting needs.

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Pricing
(effective 4/1/2003)

TVR Module, including: 1 server license 10 client licenses (simultaneous users) Unlimited number of client installs 90 day support (E-mail, phone, internet)	$4950
1 year Support Contract	$990
5 Additional Client Licenses	$250
Above prices do not include New Mexico Gross Receipts Tax. No tax will be applied if valid non-taxable certificate is provided.

 

Other Services	With Purchase	Support Contract	Non-Contract
Data Conversion (billed at $100 per hour)	Free Estimate
Custom Programming	20% discount from cost for programming at $125 per hour		Programming cost $125 per hour
Core Software Upgrades	Free for 90 days	Free	Current Price
Training (see below)	At DataOps: Call for pricing At Your Site: $3000 + travel expenses (depends on instructor availability)
Above prices do not include New Mexico Gross Receipts Tax. No tax will be applied if valid non-taxable certificate is provided.

Online TVR Custom Quote Generator
To assist you with obtaining a custom quote for your TVR installation, DataOps has created an online form that you can use to create and print your own quote, then register it with us to guarantee your price for 30 days. In order to use the online quote generator, your Internet browser must support JavaScript. If your browser is not JavaScript compatible, please use our Contact Us form to contact us about a quote and we will call you to discuss your needs over the phone.

• Click Here to Use the Online Quote Generator

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TVR Training
To benefit the most from your investment, DataOps has designed a comprehensive 2 1/2-day training course for the TVR Module:

Course Overview

Session 1: System Administrator User Accounts, Global List Management, Client/Server Architecture, New Client, System Backup	Day 1 (8:30am - 5:00pm) Lunch provided
Session 2: User I User Accounts (Mgr./Counselor), Client Form, Application, Consumer Financial, Program Expenses, Case Notes
Session 3: User II Progress form, IPE Interface, Reports: Application, Finance, Expense, Case Notes, Progress, IPE, RSA-RTI (sec. 5, 6, 8, & 9)	Day 2 (8:30am - 5:00pm) Lunch provided
Session 4: Power User TVR Data Table Structure, Ad-Hoc Reporting	Day 3 (8:30am - 1:00pm)

Training Site

For the convenience of our attendees, DataOps contracts with various hotels for training classes.

Contact DataOps for the training site for your class.

Lodging

Training attendees are responsible for lodging accommodations. Mention “DataOps Training” when booking your rooms.

Transportation

Training Attendees are responsible for their own transportation. Call DataOps to see if a free shuttle is available.

Course Dates

Call DataOps for the date(s) of the next scheduled class(es).

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TVR Support
TVR customers are eligible for a variety of wide variety of support services. The cost of these services depends on the customer's Support Contract Status as defined below:

Active Contract	Status during 90-day period provided with Module purchase, or 12-month period purchased as annual support contract extension
Unsupported Contract	Annual support contract not renewed on its anniversary date.
Expired Contract	Annual support contract not renewed 60 days beyond the anniversary date.

Technical Support

Telephone Support	Available Monday through Friday 9:00 AM – 5:00 PM (MST) by calling toll-free 877-570-DATA (3282)
Email Support	Next business day response provided through .
Internet Support	Live technical support provided via a point-to-point Internet conferencing tool. Requirements: DataOps representative starts session. Customer must have access to the Internet. Customer must have Microsoft Java Machine and Internet Explorer 6 installed. Customer must join session at http://support.dataops.com Customer agrees to assist DataOps representative in identifying and/or isolating the problem.

Software Maintenance Support

Upgrades	Upgrades are modifications to main features or functions as defined by DataOps based on feedback from users and review of new reporting requirements.
Patches	Patches are minor software releases correcting issues of the TVR as identified by DataOps.

Other Services

Conference Meetings	Customers can meet with DataOps staff about the TVR while DataOps is in attendance at the CANAR meetings.
Conference Training	DataOps may schedule training sessions for customers at the CANAR meetings.
Special Support Section at www.Data-Ops.com	Self-directed, password protected support section featuring: FAQs Technical Tips Online Tutorials Downloadable Patches and Updates
Custom Programming	Additional programming services at standard hourly rate.

Cost of Services

Type of Support (as defined above)	Active Contract	Unsupported Contract	Expired Contract
Technical Support (telephone, email, Internet)	No charge.	$125 per incident.	$125 per incident.
Software Maintenance Support (upgrades, patches)	No charge.	Upgrades – 20% of the TVR MSRP Patches – no charge.	Upgrades Within 1 year, 35% of the TVR MSRP. After 2 years, 100% of the TVR MSRP. Patches – cost as determined by DataOps at time of incident.
Other Services (conference meetings and training)	No charge.	No charge.	No charge.
Other Services (support section at www.Data-Ops.com)	No charge.	No access.	No access.
Other Services (custom programming)	20% discount off standard hourly rate.	No discount.	No discount.
Above prices do not include New Mexico Gross Receipts Tax. No tax will be applied if valid non-taxable certificate is provided.

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Copyright © 2003 DataOps, Inc., Albuquerque, NM
Microsoft, Microsoft Windows, Microsoft Excel are registered trademarks of Microsoft Corporation.